Oversight, Management, and Implementation

The Veterans Benefits Administration (VBA) Office of Strategic Initiatives and Collaboration (OSIC) serves as the strategic planning organization for VBA providing oversight, management, and implementation of VBA’s enterprise-level ideation initiatives and collaboration portfolio. Fostering a culture of innovation and collaboration across VBA, OSIC directly supports the Under Secretary for Benefits directed and congressionally mandated initiatives focused on advancing the delivery of Veterans benefits and services, as well as promoting changes to VBA strategy, plans, and processes needed to better serve the Veterans. OSIC utilizes human-centered design principles, collaborative solutions, and continuous process improvement methodologies to facilitate the coordination of a wide-range of activities.

OMNI provides professional support services to assist OSIC in optimizing business processes within VBA.  OMNI utilizes our expertise in program management, Lean Six Sigma, Strategic Planning, and Business Operations support. In doing so, we assist OSIC in meeting the lofty expectations of providing the best care and benefits to our nation’s Veterans. For more information on our VBA projects, click here.